A Smarter Property Maintenance Platform
Streamline property maintenance with automation. Connect tenants directly with maintenance professionals while staying fully informed.
Effortless Maintenance Requests
Register, add properties, and invite tenants and vendors. Tenants simply text maintenance requests, complete with descriptions and images. PropertyZen notifies the owner and handles hiring, dispatching, and payment—eliminating owner involvement in the workflow.
Streamlined Communication
Each ticket creates a unique group chat where tenants and vendors can coordinate. Landlords stay updated in real time and can participate as much or as little as they prefer.
Intuitive Dashboard
Stay organized with our dashboard. Track maintenance tickets, properties, and tenants. All communication is stored, and our reporting tools offer unprecedented insight into maintenance data.
Your Team, Your Way
Add your preferred maintenance vendors to your team list, or let the system match you with reliable professionals. Share and collaborate effortlessly.
No Apps Required
No downloads necessary. Tenants, owners, and vendors only need an SMS-capable phone and a web browser to get started.
AI Integration
Our AI assists tenants by offering troubleshooting steps for simple problems, reducing vendor visits, saving costs, and ensuring faster resolutions.
Benefits for Everyone
For Owners
Owning rental properties can be daunting, especially handling tenant calls. PropertyZen.AI simplifies this by managing maintenance requests and letting you use your preferred vendors. Relax while we handle the hard work.
For Vendors
Vendors no longer need to wait for owners to coordinate with tenants. They can communicate directly with tenants, receive better information faster, accept jobs from other property owners, and handle billing from their phones. This saves time and increases profitability.
For Tenants
Tenants can easily text their maintenance requests to PropertyZen.AI. They stay informed with text updates when vendors accept jobs, complete tasks, and more. A dedicated text line ensures seamless communication between tenants, vendors, and owners.